Business case and benefits monitoring
Documenting the expected benefits and costs over time in order to understand the rationale for investment and agree the best option.
Monitoring and managing the delivery of the benefits identified in the business case to ensure they are realised to plan.
What we find:
- projects are agreed and started without a clear understanding of the business benefit
- benefits are often only measured from a financial perspective and are not balanced
- project objectives are not used to derive the benefits measured, showing a misalignment
- individual objectives are not cascaded down through the organisations in a clear way
- the defined benefits are not baselined or monitored during delivery to ensure they are realised
Our approach:
- understand the full cost and benefit associated with a project, and plot over time
- ensure project success measures clearly link back to the original objectives
- rollout management by objectives - by deriving the KPIs from the top level objectives
- implement clear and visible benefits monitoring with the client finance team during project delivery
Benefits delivered:
- the right decisions being made with the right information
- clear communication of the rationale behind the decisions being made, and that rationale being measured
- joined up company wide measures with clear accountability and objectives
- ensure the benefits are actually delivered by monitoring the realisation and focussing interventions
Recent Successes
developed the company-wide business case for a major UK bank, in order to agree the implementation of an enterprise-wide data warehouse
created a national benefits monitoring system for a Government initiative, with 58 performance measures rolling up to four project objectives
delivered and monitored significant financial benefits for a government department, realised through an application rationalisation programme
